Custom mats from VIP Avanti are warrantied for 3 months from your initial purchase. Items that arrived damaged or with manufacturers defects on the spot are also covered under this warranty. Warranty does NOT cover normal wear and tear or damage from water or fire.
Process for Warranty:
In order to claim warranty, you must have your order number or proof of purchase ready. Email us the information about your order and we will take care of it.
In the case that your product is going to be shipped back, the responsibility of returning postage will be on you. If it was a manufacturers warranty, we will refund the postage fee and send you a new custom mat.